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First Instinct Risk
Most founders worry about the wrong risks — this helps you spot the real ones that’ll kill your startup early.
Some Problem Language Teardowns
Real-world examples of vague startup language rewritten into punchy, problem-first copy that converts.
Choosing People + Shahla
A story from the streets of NYC about the right way to speak to your customers. Spoiler alert: It’s all about specificity.
The De-Atomized Startup
In an effort to focus on your startup, don’t strip everything away — bring your idea into your life. It’s one way to connect the dots early on.
Previously On…
An approach borrowed from episodic TV to help you make progress — and make it fun.
Practical Loss Aversion
Most customers hate losing more than they like winning. Use that to shape copy, pricing, and your pitch.
The Psychology of Human Misjudgement
Charlie Munger’s timeless mental models for avoiding bias and making better, faster startup decisions.
Why Customers Overpay
People don’t pay for features — they pay to reduce fear, earn status, or feel something. Price accordingly.
The Language of Problems
Customers speak in problems, not solutions — here’s how to tune your ear to what they’re really telling you.
The Remove List
A simple weekly ritual for clarity and momentum: remove the things that no longer serve your startup.
How Easy is it to Make a Decision?
If customers aren’t buying, it might not be the product — it might be how hard you’ve made it to say “yes.”
The Story Exercise
A storytelling prompt that helps you find the emotional core of your business — and communicate it in a way people remember.
Who Changes Your Business?
A systems-based approach to figuring out which stakeholders actually drive your startup forward — and who just feels loud.
The Three Types of Problems
Not all problems are created equal. Here’s how to spot the ones that matter most to your customers (and ignore the rest).
The CEO Exercise + 19 Minutes Worth Your Time
A quick mindset shift to help you work on your business, not just in it — plus a podcast rec to sharpen your thinking.
Bowling with Two Hands
A surprisingly effective metaphor for founder problem-solving: break the rules, use what works, and don’t overthink the form.
The Three Levers of Important but Not Urgent Tasks
A tactical framework for getting big, meaningful projects unstuck without blowing up your schedule.
The Two-Minute Version
Mastering a punchy two-minute version of your pitch can open doors — and force clarity on what your business actually does.
A Killer Marketing Technique to Build Trust
Trust comes from clarity and empathy; this approach helps you communicate both in a way that customers feel instantly.